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Security

Industry-Leading Security for your Firm

Infrastructure Security

Bank-grade encryption, secure and distributed infrastructure and continuous backups ensure your data is secure and always available.

Bank-grade encryption

Docketwise stores your data on AWS, where it's encrypted with 256-bit keys (AES-256), the strongest industry-adopted and government-approved algorithm for encrypting data. According to current estimates, it would take at least a trillion years to break using current computing technology.

Backups and monitoring

Your Docketwise data is continuously backed-up via AWS Elastic Beanstalk snapshots every ~5 minutes so you can be certain there's always a copy available of your data. Snapshots of encrypted volumes are automatically encrypted.

Highly secure infrastructure

Docketwise uses Amazon Web Services (AWS) data centers for hosting. AWS data centers are monitored by 24×7 security, biometric scanning, video surveillance and more.

Failover and disaster recovery

Docketwise was built with disaster recovery in mind. All of our infrastructure and data are spread across multiple AWS availability zones so that they continue to work should any one of those data centers fail.

Organizational Security

Our team plans thoughtfully and then tests rigorously to catch vulnerabilities before they catch us.

Plans and Policy

Docketwise employees with access to sensitive data commit to an Encryption Policy, Firewall Policy, Users Policy and Disaster Recovery Plan.

Penetration testing and vulnerability scanning

Docketwise uses third party security tools to continuously scan for vulnerabilities.

Permissions and authentication

Access to customer data is limited to authorized employees who require it for their job. Docketwise is served 100% over https. Employees are required to use SSO or 2FA to access applications storing sensitive data.

Incident Response

Docketwise has a protocol for handling security events, which includes escalation procedures, rapid mitigation and post mortem.

Access & Management

Advanced tools you need to keep your team secure.

Two-factor authentication

Protect your account with a secure password combined with two-factor authentication, available on all pricing plans.

User permissions

Docketwise admins can configure permissions at the user level to ensure each firm member only has access to the data they need. Enterprise users can more finely tune permissions with multiple admins and permission groups.