Security
Industry-Leading Security for your Firm
Infrastructure Security
Bank-grade encryption, secure and distributed infrastructure and continuous backups ensure your data is secure and always available.
Bank-grade encryption
Docketwise stores your data on AWS, where it's encrypted with 256-bit keys (AES-256), the strongest industry-adopted and government-approved algorithm for encrypting data. According to current estimates, it would take at least a trillion years to break using current computing technology.
Backups and monitoring
Your Docketwise data is continuously backed-up via AWS Elastic Beanstalk snapshots every ~5 minutes so you can be certain there's always a copy available of your data. Snapshots of encrypted volumes are automatically encrypted.
Highly secure infrastructure
Docketwise uses Amazon Web Services (AWS) data centers for hosting. AWS data centers are monitored by 24×7 security, biometric scanning, video surveillance and more.
Failover and disaster recovery
Docketwise was built with disaster recovery in mind. All of our infrastructure and data are spread across multiple AWS availability zones so that they continue to work should any one of those data centers fail.
Organizational Security
Our team plans thoughtfully and then tests rigorously to catch vulnerabilities before they catch us.
Plans and Policy
Docketwise employees with access to sensitive data commit to an Encryption Policy, Firewall Policy, Users Policy and Disaster Recovery Plan.
Penetration testing and vulnerability scanning
Docketwise uses third party security tools to continuously scan for vulnerabilities.
Permissions and authentication
Access to customer data is limited to authorized employees who require it for their job. Docketwise is served 100% over https. Employees are required to use SSO or 2FA to access applications storing sensitive data.
Incident Response
Docketwise has a protocol for handling security events, which includes escalation procedures, rapid mitigation and post mortem.
Access & Management
Advanced tools you need to keep your team secure.
Two-factor authentication
Protect your account with a secure password combined with two-factor authentication, available on all pricing plans.
User permissions
Docketwise admins can configure permissions at the user level to ensure each firm member only has access to the data they need. Enterprise users can more finely tune permissions with multiple admins and permission groups.