I cut my time from creating a case and sending out a package in half.
Ismail Mohammed Owner & Sole Practitioner, Law Office of Ismail Mohammed
The Client
Ismail Mohammed is the owner and sole practitioner at the Law Office of Ismail Mohammed, a boutique law firm serving families and individuals in the Boston area since its founding in 2004.
Ismail focuses mainly on immigration law and criminal defense. He takes on cases for family-based petitions and applications for naturalization.
The Problem
Before coming to Docketwise, Ismail used two other platforms: One for questionnaires and form preparation and one for general case management.
Although Ismail was frustrated with needing to use multiple platforms, his main problem was with immigration forms preparation. The platform gathered inaccurate and incomplete information from his questionnaires and forms.
Ismail spent significant time reviewing the information and following up with clients, often delaying his package filings. Time, money, and future business were at risk for Ismail.
The Discovery
Ismail knew that there was a better way to get work done.
Ismail sought to replace his existing questionnaire/form software and find an easy, all-in-one case management software compatible with his immigration and criminal law practices.
For questionnaires/form preparation, the two non-negotiables were:
Accuracy of information inputted into the forms
Ease of use for both himself and his clients
As for an all-in-one solution to handle case management capabilities, it needed to include:
Invoicing and billing capabilities
Time tracking for billing by time
A method for organizing immigration and criminal defense cases
A secure, easy-to-use client portal
After researching dozens of software, Ismail decided that Docketwise was best.
The Solution
Shortly after implementation, Ismail was up to speed on Docketwise and benefitting. Ismail reduced his hours managing immigration cases and filed them faster.
Ismail uses Docketwise Smart Forms and Client Portal to streamline his client onboarding and send out petitions or applications. Docketwise Client Portal helps clients access all necessary documents and information for filing. Since starting with Docketwise, Ismail noted that the time for case filling after entering the attorney-client relationship has reduced by half.
Invoicing and payment processing have become simple with Docketwise and their LawPay integration. The integration makes it easy to share invoices from Docketwise and collect payments or set up payment plans.
The Client Portal offers a secure and convenient way to find everything needed from questionnaires, forms, invoices, and tasks. In addition, it provides a safe method to upload all documents to include in the package. Ismail shares receipt notices and case tracking information to the Client Portal where clients get case status reports.
Docketwise offers that checked all the boxes as a case management solution for Ismail to move his immigration and criminal defense practices into one central platform and ditch the additional subscription.
Ismail recommends Docketwise for anyone involved with immigration cases and taking advantage of Docketwise no-risk free trial.
