SUCCESS STORIES

Ismail Mohammed, a sole practitioner, reduced his case preparation by 50%.

Learn how Ismail Mohammed, a sole practitioner, succeeded in cutting case preparation by 50% and expanding his business with Docketwise.
Ismail Mohammed, a sole practitioner, reduced his case preparation by 50% and expanded his business.
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Image of Ismail Mohammed, owner and sole practitioner at the LOIM

“Overall, I cut my time from creating a case and sending out a package in half.”

Ismail Mohammed
Owner and sole practitioner at the LOIM.

The Client

Ismail Mohammed is the owner and sole practitioner at the Law Office of Ismail Mohammed, a boutique law firm serving families and individuals in the Boston area since its founding in 2004.

Ismail focuses mainly on immigration law and criminal defense. He takes on cases for family-based petitions and applications for naturalization.

The Problem

Before coming to Docketwise, Ismail used two other platforms: One for questionnaires and form preparation and one for general case management.

Although Ismail was frustrated with needing to use multiple platforms, his main problem was with immigration forms preparation. The platform gathered inaccurate and incomplete information from his questionnaires and forms.

Ismail spent significant time reviewing the information and following up with clients, often delaying his package filings. Time, money, and future business were at risk for Ismail.

The Discovery

Ismail knew that there was a better way to get work done.

Ismail sought to replace his existing questionnaire/form software and find an easy, all-in-one case management software compatible with his immigration and criminal law practices.

For questionnaires/form preparation, the two non-negotiables were:

  1. Accuracy of information inputted into the forms
  2. Ease of use for both himself and his clients

As for an all-in-one solution to handle case management capabilities, it needed to include:

  • invoicing and billing capabilities
  • time tracking (billing by time)
  • a way of organizing his immigration and criminal defense cases
  • and a secure and easy-to-use client portal.

After researching dozens of software, Ismail decided that Docketwise was best.

The Solution

Shortly after implementation, Ismail was up to speed on Docketwise and benefitting. Ismail reduced his hours managing immigration cases and filed them faster.

Ismail uses Docketwise Smart Forms and Client Portal to streamline his client onboarding and send out petitions or applications. Docketwise Client Portal helps clients access all necessary documents and information for filing. Since starting with Docketwise, Ismail noted that the time for case filling after entering the attorney-client relationship has reduced by half.

Invoicing and payment processing have become simple with Docketwise and their LawPay integration. The integration makes it easy to share invoices from Docketwise and collect payments or set up payment plans.

The Client Portal offers a secure and convenient way to find everything needed from questionnaires, forms, invoices, and tasks. In addition, it provides a safe method to upload all documents to include in the package. Ismail shares receipt notices and case tracking information to the Client Portal where clients get case status reports.

Docketwise offers that checked all the boxes as a case management solution for Ismail to move his immigration and criminal defense practices into one central platform and ditch the additional subscription.

Ismail recommends Docketwise for anyone involved with immigration cases and taking advantage of Docketwise no-risk free trial.

Saja Raoof, Founder and Principal
Saja Raoof, Inc. Law Corporation
“Docketwise is the fourth immigration software I've used in my career. None come close. It's everything I'd wished for in an immigration forms software. Law offices would be well-served to at least give it a try. I've already enthusiastically recommended Docketwise to several colleagues.”
Shahzad Khan, Principal Attorney
Shahzad R, Khan Legal, PLLC
“This product has increased my law firms productivity ten fold. Before I used to do forms on my own from the USCIS website. Using Docketwise, has caused me to give up paper questionnaires and keeps me from inputting information directly into forms.”
Sandy Yeung - Yeung Law Office, LLC
Anna Ernest, Managing Attorney
Ernest Law Group, PLC
“I am extremely pleased with Docketwise. This software streamlined my Immigration practice and enabled me to process more cases in less time. Clients (and my staff) love how "user friendly" this software is. Definitely a great value for the money.”
Mohammed Ali Syed, Founder and Principal
Mohammed Ali Syed, Founder and Principal
Syed Law Firm, PLLC
“Hands down the best solution for a busy immigration practice. The interface is very user friendly and intuitive. There are lots of cool features that make handling a large volume of cases and ensuring accuracy a lot easier. The customer service is phenomenal.”
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